W. Edwards Deming
This work has no ISBN.
In the opening chapter of Management Matters: Building Enterprise Capability, author John Hunter writes, “I believe most of what managers should know was written down decades ago.” I take the meaning of this sentence to be, ‘there are no new management ideas or techniques.’ The author does not, in fact, offer anything new. But, he does provide an analysis of the ‘old’ ideas that he believes to be effective in making an enterprise, any enterprise, more productive.
Hunter calls on the philosophies of such management and leadership gurus as W. Edwards Deming, Russell Ackoff, and Taiichi Ohno, to show how anyone can, with some degree of effort, turn an organization around and make it more capable.
This is a relatively useful book for someone who wants an introduction to management, but there are a few flaws that I feel compelled to point out. First, the author focuses on management, and seems to ignore the importance of effective leadership in building enterprise capability. There are several typos in the book, and some formatting issues in the e-Book version that are a bit distracting, but only of limited negative impact. The area that really needs attention, though, is editing to correct grammatical errors through the text. This sentence, for instance: “People who are not willing to learn from the most useful management experts may still be able to accomplish some decent things, but they are very large barriers to reaching the full potential possible from wise management efforts.” I have bolded the areas of the sentence that give me pause. Another example: “I don’t have much patience for managers not willing to learn from the experts.” The decline in proper use of the language, brought on some believe by the proliferation of electronic media, has inured many of us to hasty grammar, but in a book about enterprise capability, this detracts greatly from what is otherwise a good little book.
The author says that he will be updating the book from time to time. Even with its faults, I enjoyed reading it, and sincerely hope some judicious editing will be his top priority for a subsequent edition.
I give it two of five stars for effort.